Shipping & Service Delivery Policy
Last Updated: [01/07/2025]
At Digibeen, we are committed to providing timely and efficient delivery of our wide range of services, including Banking Services, CSC Services, Digital Services, GST Services, Insurance Services, Loan Services, RTO Services, Printing Services, and other allied offerings.
This Shipping & Service Delivery Policy outlines how and when services will be delivered to our customers.
1. Nature of Services
Most of our services are digital, document-based, or require coordination with government or third-party platforms. Therefore, “shipping” refers to the processing, confirmation, and delivery of services (physically or electronically), not the physical shipment of goods.
2. Service Fulfillment Time
| Service Type | Estimated Delivery Time |
|---|---|
| Banking Services | 1тАУ3 business days (varies by bank) |
| CSC Services | 1тАУ5 business days |
| Digital Services (e.g., PAN, Aadhaar updates, etc.) | 1тАУ3 business days |
| GST Services | 2тАУ7 business days |
| Insurance Services | Instant to 3 business days |
| Loan Services | 3тАУ10 business days (based on verification) |
| RTO Services | 5тАУ15 business days (depending on local RTO timelines) |
| Printing Services | 1тАУ3 business days + courier time (if shipped physically) |
| Other Services | As communicated during order placement |
Note: Delivery times are estimates and may vary based on document availability, government response time, public holidays, or unforeseen delays.
3. Mode of Delivery
- Digital Delivery: Most services and documents are delivered via email, customer portal, WhatsApp, or SMS.
- Physical Delivery: For services requiring printed documents, courier/postal services may be used. Customers will be informed in advance if any courier charges apply.
- In-Person Delivery: For select services (e.g., biometric verification, RTO inspections), physical presence at our center or coordination with a field agent may be required.
4. Order Tracking & Status Updates
- Customers will receive updates via SMS, email, or WhatsApp regarding the status of their service request.
- You can also contact our customer support at [Insert phone/email] to check your service status.
5. Delays & Exceptions
Service delays may occur due to:
- Incomplete or incorrect customer documentation.
- Delays from third-party service providers or government portals.
- Public holidays or technical issues.
We will inform customers proactively in such cases.
6. Shipping Charges
- Most digital services have no shipping charges.
- For services requiring physical document delivery (e.g., printed GST certificates, RTO forms), nominal courier charges may apply and will be communicated during order confirmation.
7. Service Area Coverage
We currently offer our services across India. Some services may be region-specific (especially RTO and state-level CSC services). Please confirm availability with our team before placing your request.
8. Contact Us
For any questions related to service delivery or shipping, please contact:
Digibeen Customer Support
ЁЯУЮ Phone: [ +91 879 795 9491 ]
ЁЯУз Email: [ Digibeens@gmail.com ]
ЁЯМР Website: [ https://digibeen.in/ ]
тП░ Hours: [9:00AM TO 6:00PM]